🌟 About the Company
We are a fast-growing e-commerce agency helping brands succeed on Amazon, Walmart, and Chewy through profitable PPC and catalog management, strategic business insights, and growth-focused operational support.
Our clients partner with us because of our unique bidding methodologies, advanced PPC management capabilities, and straightforward approach to growth. We focus on proven strategies, measurable outcomes, and long-term success rather than chasing trends or shortcuts.

🌟 About the Role
As a Client Success Manager, you will be fully accountable for the success of a portfolio of brand clients. You will serve as the primary point of contact, trusted advisor, and internal advocate for our clients, ensuring they receive exceptional service, transparent communication, and measurable business results.
You will own the client relationship end-to-end, from onboarding and strategic reviews to performance discussions, expectation management, escalation handling, and long-term retention.

This role requires strong commercial judgment, excellent communication skills, and hands-on Amazon advertising experience. You must be comfortable having direct conversations, presenting data-driven insights, managing expectations, and proactively identifying risks before they become problems.