Here’s a useful list of questions to kickstart your interview process.
And at the end, I’ll explain why this is just the beginning.
Here’s a useful list of questions to kickstart your interview process.
And at the end, I’ll explain why this is just the beginning.
Experience & Responsibilities
What were your responsibilities as an Account Manager? Did you work exclusively with Amazon, or do you have experience with other platforms? How were your tasks assigned and managed?
This question provides a general understanding of the candidate’s role and scope of work. Which metrics and KPIs did you track? How did you use them for decision-making?
This helps determine whether the candidate is data-driven and can identify and improve weak points in an account. How many products have you launched? How many were successful or unsuccessful? Can you describe your product research process? What key factors did you consider?
A good candidate should be able to analyze the market, assess product viability, and understand the reasons behind success or failure. Technical Skills
Technical Skills Have you worked on SEO optimization? Can you provide an example of a successful listing optimization? What were the results? Even if the candidate delegates SEO tasks to freelancers, they should understand the basics and how to measure success. Problem-Solving Skills
Problem-Solving Skills Tell us about your experience handling Account Health issues or adapting to Amazon’s rule changes. How did you resolve violations? Amazon’s policies change frequently, and unexpected problems arise. The candidate should demonstrate problem-solving skills in crisis situations, from listing suspensions to correcting account errors. Communication & Client Management
Communication & Client Management Can you share an example of a difficult client situation you successfully handled? And one you couldn’t resolve? This helps evaluate the candidate’s ability to manage conflicts and maintain strong client relationships. Have you worked with suppliers? How did you manage communication? Can you provide an example of successfully negotiating a contract or resolving a supplier issue?
This question helps assess negotiation and relationship management skills, which are crucial for working with suppliers and partners. Personality Traits & Motivation
Personality Traits & Motivation How do you make decisions when facing uncertainty or limited information? Can you give an example? This question reveals how the candidate handles stress, adapts quickly, and takes initiative. What aspects of your job do you enjoy the most? What tasks do you dislike? How do you handle tasks that don’t interest you?
This helps identify strengths and how the candidate approaches less enjoyable responsibilities. What motivates you at work? What factors could lead you to leave a position?
Understanding motivation helps create a work environment that fosters long-term employee retention.Why Do These Questions Matter?
Asking the right questions isn’t just a formality. It allows you to see the full picture of a candidate’s expertise, work ethic, and personality. However, these 10 questions are just a starting point.
Do you need a manager or an executor? A strong data analyst or a creative strategist? Are you launching new products or looking for someone to maintain an existing business?
During our interviews, we ask 30+ detailed questions, each leading to further clarifications depending on the candidate’s background and experience.
What questions do you ask your candidates? Share your experience in the comments! 👇
